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Soil , Potting Soil Organic

Soil , Potting Soil Organic

Dhs. 13.00 AED
Dhs. 13.00 AED
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Organic Potting Soil – All-Purpose Natural Soil Mix for Indoor & Outdoor Plants

Product Description:

Nurture your plants the natural way with Organic Potting Soil – a rich, all-purpose blend crafted to support healthy growth for a wide range of plants. This soil is free from synthetic chemicals, making it safe for edible plants, houseplants, and flowers alike.

Formulated with organic compost, coco peat, perlite, and natural nutrients, it ensures proper aeration, excellent drainage, and moisture retention. Ideal for containers, pots, balconies, kitchen gardens, and raised beds, this ready-to-use mix promotes strong roots, lush foliage, and vibrant blooms.

Key Features:

100% Organic: No chemical fertilizers or pesticides

Suitable For: Vegetables, herbs, flowers, houseplants, succulents

Improves Drainage & Aeration: Prevents root rot

Moisture Retention: Keeps soil hydrated without overwatering

Nutrient-Rich: Feeds plants naturally over time

Packaging Sizes: Available in 25L, 50L bags.

Shipping Policy


At Plants Xpert, we believe that bringing nature into your home should be a seamless and refreshing experience. Because we deal with living organisms and fragile garden accents, we take extra care to ensure your "green cargo" arrives in peak condition.

1. Delivery Areas

We currently provide specialized delivery services across the United Arab Emirates (UAE), including:

  • Dubai & Abu Dhabi

  • Sharjah, Ajman, & Umm Al Quwain

  • Ras Al Khaimah & Fujairah

  • Allover United Arab Emirates 

Note: For international inquiries regarding non-living decor (pots/planters), please contact our support team at info@plantsxpert.com for a custom quote.

2. Shipping Timeline

We aim to get your garden essentials to your doorstep as quickly as possible.

  • Order Handling Time: 1–2 business days (MON-FRI).

  • Transit Time: 2–4 business days (MON-FRI).

  • Delivery Charges: FREE Shipping.

  • Order Cut-off Time: 5PM

3. The "Green Leaf" Handling Process

Unlike standard parcel delivery, our plants are transported in climate-controlled environments (where applicable) and secured to prevent soil spillage or leaf damage.

  • Live Plants: Our team inspects and waters every plant right before it leaves our nursery.

  • Fragile Decor: Pots and planters are double wrapped in protective eco-friendly packaging to prevent cracks or chips during transit.

4. Scheduling Your Delivery

Once your order is placed, you will receive a confirmation. Our logistics partner or in-house delivery team will contact you via WhatsApp or Phone to coordinate a delivery window that fits your schedule.

5. Receiving Your Order

To ensure the health of your plants, we recommend being present at the time of delivery.

  • Inspection: Please inspect your plants and pots upon arrival. If you notice any significant damage during transit, please inform the delivery personnel immediately or contact us within 24 hours.

  • Unpacking: We recommend unpacking your plants immediately and giving them a light misting or drink of water to help them acclimate to their new home.

6. Incorrect Address & Re-Delivery

Please ensure your delivery address and contact number are accurate. If a delivery fails due to an incorrect address or the recipient being unreachable, a re-delivery fee of AED 50 may apply.

7. Tracking Your Order

You can track the status of your "green delivery" by logging into your account or by contacting our customer service team:

  • Phone/WhatsApp: +971 52 533 2545

  • Email: info@plantsxpert.com

8. Company Information

This website is owned and operated by Plants Xpert, a trading name of:

Company Name: LAKE GARDEN LANDSCAPE L.L.C
Trade License Number: 1039803
Registered Address: Marasi Dr - Business Bay - Dubai - United Arab Emirates
Email: info@plantsxpert.com
Phone: +971 52 533 2545
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM

Plants Xpert operates in accordance with the applicable laws and regulations of the United Arab Emirates.

Return & Refund Policy

1. Live Plants – 24-Hour Freshness Guarantee

Live plants are natural, living items and require proper care.

Eligibility for Replacement or Credit

If your plant arrives:

    • Damaged
    • Wilted beyond recovery
    • Diseased

You must notify us within 24 hours of delivery.

How to Report

Send clear photos of:

Resolution

After verification, we will provide:

A free replacement, OR

Store credit, based on your preference

Important Conditions

Claims after 24 hours will not be accepted

No refund/replacement for damage caused by:

    • Improper watering
    • Lack of sunlight
    • Extreme temperature exposure
    • Neglect after delivery

2. Pots, Planters & Non-Living Items

We offer a 7-day return policy for non-perishable items.

Return Conditions

Item must be:

    • Unused
    • In original packaging
    • In the same condition as received

Change of Mind Returns

Customer is responsible for:

    • Return shipping cost, OR
    • Collection fee of AED 50

Damaged Items

If item arrives damaged or broken:

    • Report immediately upon delivery
    • Eligible for replacement at no cost

3. Non-Returnable Items

The following items are not eligible for return or refund:

Gift cards

Clearance or sale items

Reported/used plants after delivery

Custom-made or personalized orders

Installed landscaping or garden services

4. Refund Process

Inspection & Approval

Returned items are inspected upon receipt

You will be notified of approval or rejection

Refund Method

Refund will be issued via:

    • Original payment method (Credit/Debit Card), OR
    • Store credit (if preferred)

Processing Time

Refunds are processed within 10 business days

Bank processing times may vary

5. Order Cancellation

Orders can be cancelled before dispatch only

Once shipped, cancellation is not possible

6. Contact Information

Plants Xpert
(Trading Name of LAKE GARDEN LANDSCAPE L.L.C)

Trade License No.: 1039803

Address: Marasi Dr - Business Bay - Dubai - United Arab Emirates

Email: info@plantsxpert.com

Phone / WhatsApp: +971 52 533 2545

Business Hours: Monday – Friday, 8:00 AM – 5:00 PM

7. Legal Compliance

Plants Xpert operates in accordance with the laws and regulations of the United Arab Emirates, including consumer protection and e-commerce guidelines.

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