Payment Policy
We offer multiple secure payment options to make your shopping experience smooth and reliable. Please read below for details on accepted methods, processing times, and related terms.
Accepted Payment Methods
We accept the following forms of payment:
Credit/Debit Cards
(Visa, MasterCard, and other major UAE bank cards)
Bank Transfers
Available for bulk or custom orders. Please contact us for account details.
PayPal
Secure international checkout option (if enabled).
Secure Payments
All card payments are processed through SSL-encrypted payment gateways.
We do not store your full card details on our servers.
Fraud checks may be performed on certain transactions to ensure safety.
Payment Processing
Payments via card or PayPal are processed immediately at checkout.
For Cash on Delivery, payment is collected upon delivery by our staff.
Bank transfer payments must be confirmed before the order is shipped.
Payment Issues
If your payment fails or is declined:
Please double-check your card details, available balance, or internet connection.
You may try a different payment method.
If issues persist, contact our support team.
Invoicing
An invoice/receipt is automatically sent to your email once payment is successful. For official tax invoices or bulk order billing, please contact us directly.
Company Information
This website is owned and operated by Plants Xpert, a trading name of:
Company Name: LAKE GARDEN LANDSCAPE L.L.C
Trade License Number: 1039803
Registered Address: Marasi Dr - Business Bay - Dubai - United Arab Emirates
Email: info@plantsxpert.com
Phone: +971 52 533 2545
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM
Plants Xpert operates in accordance with the applicable laws and regulations of the United Arab Emirates.