Terms of service

Terms & Conditions – PlantsXpert

Welcome to PlantsXpert. By using our website and placing an order, you agree to the following terms and conditions.

1. Products
We sell live plants, pots, and gardening accessories. Product images are for reference only. As plants are natural products, slight variations in size, color, and shape may occur.

2. Pricing
All prices are listed in AED and are subject to change without prior notice. We reserve the right to correct pricing errors.

3. Orders
Orders are confirmed only after successful payment or order confirmation for Cash on Delivery (COD).

4. Shipping
Delivery timelines are mentioned in our Shipping Policy. Delays may occur due to weather, stock, or courier issues.

5. Refunds & Returns
Please review our Refund Policy for detailed return, replacement, and refund rules.

6. Customer Responsibility
Customers must provide accurate delivery details and ensure proper plant care after delivery.

7. Intellectual Property
All website content, including images, logos, and text, belongs to PlantsXpert and may not be copied without permission.

8. Limitation of Liability
PlantsXpert is not responsible for delays, plant damage after delivery, or issues caused by improper customer care.

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